Customer Testimonials
I recently purchased a few pairs of glasses from your site and I have to say I was very impressed with the variety and quality of your frames. I usually struggle to find a pair of frames I like, but at your store, I was literally spoilt for choice.
I was also extremely impressed with the service I received – I didn’t get the name of the lady who served me but I understand she has recently been on a snowboarding holiday. Her friendly and professional manner was a breath of fresh air… an asset to Vision Direct. Please pass on my thanks to the lady in question.
Kind Regards
Gary
I just wanted to thank you very much for your efficient and excellent service. I received both pairs of prescription sunglasses extremely quickly and in time for my holiday tomorrow and I am extremely pleased with both pairs and how quickly they were sent out. I will definetely recommend you and will be looking for some more new glasses on my return.
Once again many thanks
Kindest Regards
Hayley
Dear Vision Direct team,
I would just like to say I am very impressed with the service you have provided. From ordering to delivery was much quicker than any other on-line glasses provider I have used in the past. I like you updated order status on the web that tells you exactly what's happening with the order. You have a very happy customer and will pass on the good word.
Thanks again.
Lee
I’d like to let you know that I have now received my beautiful sunglasses.
I would also like to thank you for the excellent service you have given me and I would definitely recommend everyone to buy from yourselves. The whole experience has exceeded my expectations and the glasses are better looking than I was expecting.
Thanks
Raquel
Have recently received some prescription sunglasses ordered via your website.
I would just like to commend you on this service and let you know how very pleased i am with my purchase. I will definately buy from you again and have recommended you to colleagues. Thank you very much, for such an easy and quick service.
Regards
Peter
Hi
Just a thank you for promt service for me receiving my new glasses i received them within 2 days of the order been place, i was more than impressed.
Regards
Julie
I have received my sunglasses today thank you.
Just thought I would let you know am very pleased with them and the level of service you and your company have given. I will definitely recommend you.
Kind regards
Lynn
Have received safely. Very pleased with lenses and frames. Many thanks for your service. Will keep an eye on the website.
Regards
Lysette
My glasses arrived this morning carefully packaged and by recorded delivery. They are fantastic, and the prescription is perfect. cant thank you enough, saved me loads!! want sunglasses now :-)
Will be recomending you to all my friends and family
Thanks again
Tiona
would just like to say thank you. I recieved my glasses in 3 working days and they were £30 cheaper than the shops.
Great service will use again
Thank you
Karen
Dear Sirs,
I feel compelled to send you this email.
l ordered my glasses from your excellent website on the 2nd of January, and they arrived on the 6th January. In short I am writing to you to tell you how pleased I am with your service. The glasses are exactly what I wanted, and the prescription lenses are perfect for my vision, all this excellence at a very reasonable price.
Once again thank you.
Kind regards
Martin
Hi,
I would the guys and gals at Vision Direct for the spectacles - especially the fast shipment to Australia over the Christmas period. I'm really happy with them and will be telling everyone I know about your website.
Mark - thanks for the great customer service via email.
Have a great New Year.
Cheers, Joe.
Hello Trupti
Just to let you know that my glasses turned up, dead on 1.00 pm and I’m wearing them now! They’re really great, and I don’t feel as disorientated as I thought I would – and I can watch the TV AND read the Radio Times at the same time without having to take them off!
I just wanted to say a big ‘thank you’ for sorting them out so quickly for me so that I can take them on holiday. The service and help I’ve received from you have been really great, and I really won’t hesitate in recommending you to my family and friends.
I’ll drop you an Email in a week or so’s time just to let you know how I’m getting on with them.
Thanks so much again for all your help – you’re a star!
Kind regards
Shirley
Morning Gemma / Trupti
Just wanted to let you know I have received the glasses this morning - they are fantastic, really pleased with them. Thank you so much for the service provided, I will recommend you to all my colleagues and friends.
Thanks again
Best regards
Zoya
Trupti
I just wanted to let you know that the glasses have arrived and I'm really pleased with them. I also want to thank you for you help and say that I think your customer service skills are excellent. It has been a pleasure doing business with you and I can only say positive things about you and you business.
Many thanks
Michael
Hello,
I just received my glass this morning and I just had to let you know how pleased I am.
I've saved over £170 by buying my glasses through you. Your customer service and delivery has been 1st Class!
Many thanks, Sheila


